Monday, August 25, 2008

Times of India (and me) on “Disenchanted NRIs”

Read an interesting article today that validates a lot of what we have been saying about India. This is an article in the Times of India called “Home Truths” by Amrita Singh. The byline says “For these disenchanted NRIs, India wasn’t what they thought it to be”. Apart from the usual misuse of the work NRI, and a few other minor points, the article is dead on. Let me outline the issues discussed there and add a few:

1. Lack of Work Culture: Most Indians don’t have any. Yes, there is that that tiny subset of Indians who do have it - they are fabulously successful people who compete on the global stage and even on that stage they are the best. I am sure you can name quite a few such people and perhaps you are one of them. But those are the exceptions. You only have to look around you in any office setting to see people doing “jack” almost all of the time. In Marathi we even have a name for it -it's called "Patya Takne". There are many reasons for this – not the least of which is our colonial heritage, but I’ll save that analysis for another blog, another time.

2. No respect for time: Let me add, no respect for others or their time. As Ms. Kuppam, a transplant from America says in the article “…nobody shows up on time, be it maids, drivers, vendors or contractors.” And I can add, colleagues, people you do business with or socialize with (not for long in my case). People will show up literally hours late and they don’t even apologize! Apparently it is expected if you are an important person. Bleaah!

3. A bias against people who have had global experience: Need I say more? Yes, everything bad is American, everything good is Indian – might well be the theme song of some people I meet. In fact, the only good things in America apparently are the Indians who have made it big, like Vinod Khosla or Indra Nooyi. It’s okay to be proud of India and its many achievements. But don’t confuse other Indians’ success with your own.

4. A culture of dependence: I have already talked about this in a previous blog – but you just cannot do without some servants. You can have all the appliances you want, but they might not work (and it takes weeks, sometimes months to get warranty service), or there might not be any electricity, or someone has to come visit (unannounced of course) or any number of things…. And as I wrote earlier, if I did not have a driver, my blood pressure would 900/800 or I would be in jail for killing people on the street.

5. Poor education: This deserves a whole book by itself, but teaching is still continued in the best schools the way it was when I went to school – rote learning, abuse thinly disguised as discipline, no teaching material beyond some very poor textbooks and on and on. And the bad schools (especially the new ones), the less said the better.

Now let me add a few of my own.

6. Corruption and greed: This is ruining the very fabric of society here and people here are too passive, too scared or too corrupt already to change anything. Again, this needs more space but maybe I’ll get into it in an upcoming blog.

7. Arrogance: Like I said, nobody here wants to hear any criticism, whether of themselves or of India or anything Indian. They think things here couldn’t be better. You want proof? I’ll bet you most Indians who read this will leave a lot of hateful comments on this blog.

8. No infrastructure: Last month we had 40 hour power cuts here. You head it right – 40 hours during the week, typically at the busiest times (since that’s when the load is highest) there is no power. The roads are a joke, traffic is a complete mess, and there is no public transportation. Most of it is because of corrupt politicians who are lining their pockets (see 6 above) and a passive population who won’t throw them out.

Well there is more, and I am exhausted by the negativity of what I wrote, but I guess it must be said.

Next time I will bring you something positive. Really, I promise.

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8 Comments:

Anonymous rummuser said...

Now we are getting somewhere. Nice to have you blogging again. I quite agree with your observations and am willing to debate these topics on an item by item basis without passing any value judgments. Game?

I shall also blog about your blog in my blog. Sounds rather funny does it not?

Monday, August 25, 2008 9:54:00 AM  
Blogger Jody said...

Anil,

I am quite fascinated by your situation...both the intricate, detailed difficulties of living in India, but also, the LARGER question of what to do about your vastly negative experiences now. As you
note, being so negative just ain't good for you!

My "answer" isn't going to be one you like: either return to the USA, or stop comparing. It's really your choice. Choose to remind yourself, every second if you have to, WHY you have returned and the value it gives you.

I don't believe anything good can come from your angst. Criticism doesn't work. Frustration won't change the things that are driving you crazy.

If you can become peaceful -- even see the HUMOR -- I actually believe you'll have a better chance at effecting change.

Which isn't to say it's easy. Nothing is, my friend.

Jody

Tuesday, August 26, 2008 6:31:00 AM  
Blogger Anil Gupte said...

Thanx Jody! Yes, I don't believe in negativism. But also taking stock of the situation is important as is inventorying what is wrong. Then only you can fix it or joke about it or decide to move on.

Cheers!
Anil

Tuesday, August 26, 2008 9:19:00 AM  
Blogger Jody said...

Just finished reading "Why Is God Laughing" by Deepak Chopra. I recommend it to you!

I found you through Rumana's blog....where he asked that we send
you TLC....which I didn't do! Ooops!
I YELLED at you instead!

But I also listened and paid attention, which can be healing in itself....

All the best....enjoy your morning shower, Anil...!

Tuesday, August 26, 2008 9:29:00 AM  
Blogger Sabu Francis said...

Though I do agree with you at one level, I believe the way out is not do reifications and generalizations but address these issues on a case to case basis. My unqualified reasoning regarding why such attitudes prevail in India is simply because we got just too many people, and so the reasonable individual is lost in the crowd. The probability of meeting people who display these attitudes are far higher than in less populated countries. Why so? Bad attitudes tend to produce a cascading effect and people displaying such attitudes reinforce and feed on each other for their own motives. When there are many people involved, there is a rush of all these problems. So more the people around you, I feel more would be the chances of encountering people with bad attitude and other ills you speak about. To top it all, poverty, malnourishment, illiteracy, superstitions and other ills also contribute further to such problems in India.

If you look around there are reasonable individuals in the crowd. I know of many individuals who are much more stickler to time and principles than those I've met/encountered from the west. (But statistically, I don't have enough material to come to any conclusion) Come to think of it, my recent trips abroad left me with a lot more admiration for our country. We got crazy problems here but somehow things still work and it is amazing that they they do work at all! But let me not take an opposite standpoint: Those of us who do the opposite of glorifying India is equally guilty of reifications/generalizations.

What is the way out? Let me point to some cultural peculiarities, which I dare say can be applied to Indians as a whole (and so I believe are not reifications)
a) One major one is that we tend to think in wholes and not much in parts, a strange concept to those who use "divide-and-conquer" Aristotelean methods to solve problems. Till I realized this, I used to have some really frustrating time with my fellow countrymen because I would start discussing specifically a particular problem, and the other person will happily move over to some other issue whose connection I would initially fail to grasp. Result? More time spent in discussing the problem. Often mistaken as bad attitude or at least lack of focus on the part of the other person.
b) Indians tend to look at meeting milestones rather than meeting deadlines. This is also a consequence of the first point. Often Indians fail to establish why a particular project have to be divided into deadlines if there is no clarity in the objective of the project. They simply have to be comfortable with the thing as a whole, and only then will they move in to reach the milestones. As an architect I have faced this time and again: Contractors/consultants whom I thought were lazy actually may have a point when it turned out that holistic objectives of the project was not properly thought out.
c) I believe India to be a much more individual oriented society and we work out a lot of fine grained connections to the world around us. Just look at the number of words we have to name various familial relationships. The uncle who is elder to the mother has one name. The uncle who is younger to the mother has another name, etc. And those are just uncles ... on the mother's side.

A doctor who recently returned from a year long sabbatical in the states was commenting: "I feel good to come here, because I can do exactly what I feel like and not because what the herd wants me to do"

For each of those connections, an Indian would respond in a different way. So if we ask an Indian who is normally used to fine-grained connections to see through the telescope of stereotypes, it is almost invariably ends up being an uneasy situation. One more side-effect of having many fine connections is that there can be unpredictability when doing a task. A person who would have normally been on time can easily gets delayed because an important relative suddenly turns up with another, more pressing problem.
d) One of our greatest strengths (at the risk of doing a generalization myself!) is the way we often solve problems: To the west it may look like a round about way. Often problems are solved so nicely that after they were solved many will not even realize that it was a problem to begin with. My favourite example is the "lungi" In the west, the person has to fit to the size of the pant that is available. Size 36, 38, 40, 42, 44, whatever. What if his most comfortable size is actually size 40.25? Sorry. Not available! So in the west, the person has to fit into the pant. In India, the lungi fits AROUND the person. One size and it actually fits all. I feel one should gather around individuals (and not stereotypes from a crowd) who can deliver such "Indian" solutions, and you will have your workaround for your issues.

-Sabu Francis

Wednesday, August 27, 2008 2:43:00 AM  
Blogger Aditee Rele said...

Anil dada,

I wouldnt say we have no Work Culture. "Its different" is probably more appropriate. And not just Work, but our ethics, sentiments, relationships, Education, Family Values - everything is different.

Agreed that most of the American things are good, but then not everything is good. Similary, everything Indian is not bad either. There is a lot of good around as well and one would need to evaluate objectively.

Corruption - You know - Quite like it when someone says "India is so corrupt". Are you implying that there is no corruption in the US, UK, Europe and any of the "ideal world" countries? Where shall we begin - Bush and his election? and Iraq War and Oil Capture? These may not affect you and me today, so it isnt noticed?

Quite honestly, I can go on and on about whats bad in the US and whats bad in England and so on, but then who is perfect?

You may atrribute my comments to to "Cannot Take Criticism". and I agree a lot needs to be fixed. However, Negativity or not, the change has to begin with one self. Its easier said than done.

And at the end of the day, to be happy anywhere, one has to live by the laws of the land.

Like Jody says, evaluate why you have come here and see what value it brings to you.

Wednesday, August 27, 2008 4:51:00 AM  
Anonymous harpal singh said...

hey goofi,
u stayed too long in states to appreciate bharat- sabu had many valid points. servants are the best part and you dont have to work very hard/spend too much here to survive or leave well.

Friday, August 29, 2008 11:44:00 PM  
Blogger DK said...

Broadly, everyone will agree with you, including Pralhad in a recent article,but the issueis - How do you stay within the system, improve upon it and produce another Dhirubhai, or maybe NRN,Premji, Mittal and scores of other genuine AAA ENTREPRENEURS? That is the challenge before Bharat for the last 60 years.Shantanu Kirloskar, the doyen of Indian Industialist in the previous generation, who was jailed in his 80's on some false charges, but later released, once said, under extreme desperation and provocation," Future Generations will wonder how India was ever industrialised."40 years back, when I passed out of the now considered premium business school in India, PROFIT WAS A DIRTY WORD IN THAT " SOCIALISTIC PATTERN OF SOCIETY" and many young men joined "public sector" instead of CAPITALISTIC MNCs,or going abroad, even though they had the option, only to be disillusioned within few months and came to "private" sector. Few thought of NATIONAL SECTOR. We have come a long way since then, but have a much longer way to go.I hope to see the day in the next 10-15 years, when India is no 3 or even no 2 economy in the world, in GDP terms.WO SUBAH KABHI TO AAYEGI DK

Saturday, August 30, 2008 5:25:00 AM  

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